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2% online discount, easy
payment by credit card
Fast delivery, reduced
costs from 150 €
More than
100k products

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FAQs

Find frequently asked question about analytics-shop.com and answers here. If you have further question, please contact us!

To open, click on a question.

 At analytics-shop.com you can find more than 100.000 products for chromatography, spectroscopy and sample preparation. All from one single source.

 Furthermore you get 2% discount on all online orders.

 Plus, there are no shipping costs for GER, AUT, BEL, NED and LUX for orders with a total value of 150€ and more.

In case you are not successful with your search for a certain product in our web shop, it does not necessarily mean that we don´t offer that product. Just contact our product specialists. They will competently help you to find the items, you are looking for.


Help


You haven´t found the products, you were looking for or you are not sure about which product to choose? Our competent and friendly experts are glad to help you anytime. Please don´t hesistae to ask for personal support:  

Altmann Analytik GmbH & Co. KG
Rupert-Mayer-Str. 46
81379 Munich

Germany

Tel +49 89 7167731-10
Fax +49 89 7167731-41

Mo-Fr. 8.00-17.30h


Payment and shipping


When ordering in our web shop, you get 2% discount on all products.

You can choose from the following payment methods:

- Invoice (30 day terms)
- Advance payment
- Credit Card

When you log in and conduct your transaction at the checkout, you are told, which specific payment methods are available for your country.

Invoice:
When recieving your shipment you will also find the adequate invoice, that is generally on 30 day terms from billing.

Receiver: Altmann Analytik GmbH & Co. KG
Deutsche Bank
Account number: 156 350 100
Bank code: 700 700 10
IBAN: DE72 7007 0010 0156 3501 00
BIC: DEUTDEMMXXX

Advance payment:
You can pay easily by Prepayment. We handle your order, as soon as we have received your payment. When transferring the money from abroad, the customer is responsible for all expenses caused by the transaction.

Credit Card: 

All orders can be paid with MasterCard or Visa. Transactions are processed by our payment üartner Concardis. All data is processed via secure SSI encryption and no personal information is recorded. Please mind: all prices are net prices, excluding tax. All prices in our online catalogue are non-binding offers.

No shipping costs for Germany, Austria, Belgium, Netherlands and Luxembourg for orders with a total value of  150€ and more!

We ship all products via our logistic partners DPD and UPS. See all sales and delivery conditions here.

Costs for shipping and handling for the different countries are listed below:

Shipping and handling for orders with a total value of  150€ and more

Shipping and handling for orders with a total value of  less than 150€

 

No shipping costs

12,50€

Germany
Austria
Belgium
Netherlands
Luxembourg

12,50€

25,00€

Denmark
France
Great Britain
Italy
Poland
Slovenia
Hungary

20,00€

32,50€

Estoia
Finland
Ireland
Latvia
Lithuania
Monaco
Romania
Sweden
Spain
Czech Republik
Bulgaria
Portugal
Greece

60,00€

80,00€

Switzerland
Lichtenstein
Norway
Malta
Russia
Croatia
Serbia

80,00€

100,00€

Australia
New Zealand
Brazil
India
Israel
Japan
Canada
Mexiko
Singapore
South Korea
Taiwan
Turkey
USA

250,00€

340,00€

Tunesia
Saudi Arabia
Morocco
Algeria

Deliveries to other countries are made upon request only.


Cart


Just click on the symbol  (top right of the page) and you can see, what is inside your cart.

As soon as you have found the right article you can add it to your cart by clicking on . Afterwards you can either continue your search or continue to the check out.

You can edit your cart anytime. It is possible to change the quantity, to delete products by clicking on  and to add further products.

Just click on the button  anytime to conduct your transaction. Do now log in (or register first) and the clear menu will guide you through your transaction.

Yes, it is no problem at all to enter different addresses for delivery and invoice. Just type in corresponding information in the fields billing address and shipping address.


Find products


You have several possibilities to find products in our analytics-shop:



General Search
Type in the items or products you are looking for into the search box. You can insert several search items by disconnecting them with the space bar. Press ENTER afterwards and you will immediately be shown all products that match your search items. Use the drop-downs to further limit your search.

Search for SKU
Use ther general search box to find specific SKUs/item numbers. Just type in the SKU of the product you are looking for and press ENTER. At Manufacturers/Catalogues you can find different manufacturers and their catalogues that contain specific SKUs.

HPLC Column Configurator
If you are looking for HPLC columns, our HPLC Column Configurator is the best tool for you. It provides eight drop-downs (e.g. columns description, manufacturer, etc.) that will help you to find the right column from over 50.000 different HPLC columns. The following YouTube-video (German language) shows how the HPLC Column Configurator works:

GC Column Configurator
The GC Column Configurator provides numerous filters to find the right GC Column quickly and easily.


Login


Yes, you have to be logged in to transmit your order online. Once you are registered, logging in only takes a few seconds.

If you have an account at analytics-shop.com, just enter your email address and your password in the Login section.

If you have forgotten your password that´s no problem. Just enter your Emailadress here and a link will be sent to you via mail, that will reset your password.


Customer Account


You have access to all items in our online shop, even if you don´t have a customer account. For ordering online you need tob e loggin in, though. Further, you can create your own leaflet while searching for items, if you do have an account.

If you don´t have an account yet, you can create one with only a few clicks here.


Data privacy


We take saving your private data very seriously and therefore strictly stick to all data protection laws. No personal data are saved on this page and no data is visible for others. It is generally possible to use our online shop anonymously. You just need to be logged in for a few features. Even if you pay by credit card, no personal information is stored.
For datailed information see our Privacy Protection.


Complaint/Sending back


If you have complaints or want to send back items, please do the following:
Gehen Sie bei Reklamationen oder Rücksendungen bitte wie folgt vor:
1. Announce your sending back by filling out this form. A Return Number will be issued
2. After receival of the Return number and clearing the circumstances with us, return the goods back to us carriage prepaid.
3. Once we have examined the claims made, we will follow the request for credit or replacement as fast as possible.


To guarantee excellent quality, our quality management system is certified DIN ISO 9001:2008 by TÜV Süd.